Privacy Policy — x111d Online Gaming Platform Pakistan

1 Who We Are

x111d is an online gaming and sports betting platform available at x111d.app. The platform offers slots, fish games, live casino, sports betting (with a focus on cricket and Pakistan Super League), and a VIP rewards programme. All transactions are conducted in Pakistani Rupees (PKR).

When this Privacy Policy refers to "x111d", "we", "us", or "our", it means the operating entity behind the x111d platform. When it refers to "you" or "your", it means any person who visits the x111d website, uses the x111d app, or holds a registered account on the platform.

x111d is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed.

2 Data We Collect

x111d collects personal information in several ways — directly from you when you register or contact support, automatically when you use the platform, and through payment processors when you make a transaction.

Information you provide directly

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile number (used for account communication and security alerts)
• Username and password (your login credentials)
• Identity documents submitted during verification (such as CNIC details where requested)
• Correspondence with x111d support, including chat logs and email exchanges

Information collected automatically

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Session data including login timestamps, pages viewed, and time spent on specific games or sections
• App usage patterns, including which features are accessed and how frequently
• Crash reports and error logs from the x111d app

Information from payment providers

• Transaction confirmation data from JazzCash, Easypaisa, Raast, bank transfer, and card payments
• Transaction amounts, timestamps, and reference numbers
• Payment method identifiers (wallet IDs, partial card numbers) — full card numbers are not stored by x111d

3 How We Use Your Data

x111d uses the personal information it collects for the following purposes:

x111d does not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without human review.

4 Payments and Financial Data

All financial transactions on x111d are denominated in PKR. The platform integrates with payment providers including JazzCash, Easypaisa, Raast, bank transfer services, and card payment processors.

When you make a deposit or withdrawal on x111d:

• Your transaction is processed by the relevant payment provider. x111d receives a confirmation of the transaction and records the amount, timestamp, and method used.
• Full bank account numbers or card numbers are never passed to or stored by x111d directly. The payment provider handles that information under their own security standards.
• Transaction history is retained in your x111d account and used to manage withdrawals, resolve disputes, and meet financial record-keeping requirements.
• x111d may share transaction data with its payment providers to the extent necessary to process, verify, or reverse a specific transaction.

If you believe there is an error in your transaction history, contact x111d support with the relevant dates and amounts and the team will investigate promptly.

5 Sharing Your Data

x111d does not sell your personal information. We share data only in the following circumstances:

• Payment providers: Transaction data is shared with JazzCash, Easypaisa, Raast, and card processors to execute deposits and withdrawals.
• Game providers: Where games are hosted by third-party providers, session and stake data may be shared with that provider to run the game. This data does not typically include your full identity details.
• Identity verification services: Where age or identity verification is required, relevant document data may be shared with a third-party verification provider.
• IT and infrastructure providers: Hosting, security, and analytics services that support the operation of the x111d platform may process certain data on our behalf under confidentiality agreements.
• Legal and regulatory requirements: x111d may disclose data where required by applicable law, court order, or to protect against fraud or illegal activity.

Any third party that processes data on x111d's behalf does so only for the specific purpose for which the data was shared and under contractual obligations consistent with this privacy policy.

6 Cookies and Tracking Technologies

x111d uses cookies and similar tracking technologies to make the platform work correctly and to understand how it's being used. A cookie is a small text file placed on your device when you visit a website or use an app.

Essential cookies

These are required for the platform to function. They maintain your login session, store preferences, and ensure the correct version of the platform loads for your device. These cannot be disabled without breaking core functionality.

Analytics cookies

x111d uses analytics data to understand which parts of the platform are most used, how players navigate between games, and where technical issues occur. This data is aggregated and does not identify you individually.

Preference cookies

These remember settings you've chosen, such as language preference or the last games you played, so you don't have to set them again on each visit.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some features of x111d work. The x111d app uses equivalent local storage mechanisms rather than traditional browser cookies.

7 Data Retention

x111d retains personal data for as long as it is needed for the purpose it was collected, or for as long as required by applicable record-keeping obligations.

• Active account data is retained for the lifetime of your account and for a period after closure as required for legal and financial record-keeping.
• Transaction records are retained for a minimum of five years from the date of the transaction, consistent with standard financial record-keeping practice.
• Identity verification documents are retained for the period required by applicable verification obligations and deleted thereafter.
• Support correspondence is retained for a reasonable period to allow for follow-up queries and quality review.
• Marketing preferences are updated immediately when you opt out and retained only to record your preference going forward.

When data is no longer needed and retention is not required, x111d securely deletes or anonymises it.

8 Data Security

x111d applies technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:

• Encryption of data in transit between your device and x111d servers using TLS/HTTPS.
• Encrypted storage of sensitive data including passwords (hashed) and payment identifiers.
• Access controls limiting which team members can access personal account data, based on job function.
• Regular security reviews of the x111d platform and its infrastructure.
• Monitoring for unusual account activity that may indicate unauthorised access or fraud.

No system is completely immune to security threats, and x111d cannot guarantee absolute security. However, the measures in place represent a serious and ongoing effort to protect your information. If a significant data breach occurs that affects your rights and freedoms, x111d will notify affected users promptly.

9 Your Rights Over Your Data

You have the following rights regarding the personal data x111d holds about you:

• Right of access: You can request a copy of the personal data x111d holds about you.
• Right to correction: If any data we hold is inaccurate or incomplete, you can ask us to correct it. You can update most account information directly through your profile settings.
• Right to deletion: You can request that x111d deletes your personal data. This right is subject to certain exceptions — for example, where data must be retained for legal or financial record-keeping purposes.
• Right to restrict processing: In certain circumstances, you can ask x111d to limit how your data is used while a concern is being investigated.
• Right to data portability: You can request your personal data in a structured, commonly used format so that it can be transferred if needed.
• Right to withdraw consent: Where data processing is based on your consent (such as marketing emails), you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.
• Right to opt out of marketing: You can unsubscribe from x111d promotional communications at any time by following the unsubscribe link in any email, or by contacting support.

To exercise any of these rights, contact x111d support. Requests will be handled within a reasonable timeframe. x111d may need to verify your identity before fulfilling a data request.

10 Minors

x111d is strictly an adults-only platform. No person under the age of 18 may register an account or use the platform in any capacity. x111d does not knowingly collect personal data from individuals under 18.

Where x111d becomes aware that an account belongs to an underage user, the account will be closed immediately and any data associated with that account will be handled in accordance with legal requirements. If you believe an underage person has registered on x111d, please contact support immediately.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent underage access to online gaming platforms.

11 Changes to This Privacy Policy

x111d may update this Privacy Policy from time to time to reflect changes in the platform, new services, or evolving data practices. When material changes are made:

• The updated policy will be published on this page with a revised effective date at the top.
• Where changes significantly affect your rights or how your data is used, x111d will notify you through a platform notification or by email to your registered address.
• Continued use of x111d following the publication of an updated policy constitutes acceptance of the revised terms.

We recommend reviewing this page periodically. The date at the top of the page always reflects when the policy was last updated.

12 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how x111d handles your personal information, the support team is available to help.

You can reach x111d support through the in-app live chat, available from the main menu in the x111d app and mobile web platform. You can also contact us by email:

Please include your registered email address and a brief description of your query when you get in touch. This helps us locate your account and respond accurately. All privacy-related requests are handled by a real person and responses are typically sent within a few business days.

For general platform support, account issues, or transaction queries, the same support address and in-app chat can be used.